- For travel booked on or prior to August 16, 2007, please contact the airline, hotel, car company, or cruise company directly.
- For all travel booked between August 17, 2007 and October 11, 2007 please call us at 1-877-657-4874.
- For travel booked after October 11, 2007, refer to contact numbers below.
When contacting customer support or your travel vendors, please have your reservation numbers handy.
Hotel Bookings
View, change, or cancel an existing hotel reservation using our Reservation Lookup or contact our Customer Care department by emailing hotel@cs.flexrez.com.
Air Bookings
Call the customer care department 1-877-657-4874. If you are outside of the United States or Canada please call 1-210-507-6512.
Car Bookings
Questions regarding your car reservation or if you need to make a change please contact the rental car company directly.
Cruises Bookings
For assistance with your cruise booking call 1-888-518-6907.
Events & Activities Bookings
For assistance with your event & activities booking please contact the ticket broker listed in your confirmation email.
Vacation Bookings
You may contact our Customer Care department by email or by phone. Within the United States dial 1-888-291-1613 or fax 1-800-944-0005. From outside of the United States dial 1-210-582-2718. If the issue does not require immediate assistance you may submit your questions by emailing customtrip@res99.travelpn.com
Group Bookings
Contact our Group Travel Pros at 1-877-863-4338.